Help Center

Product Category

Special Standards

Sneakers

Anti-theft clasp (if any) and the anti-damage sticker has not been cut/removed, and are fully functional.

Detergent/ Tampon/ Paper/ Fragrance

The one-time sealing packaging (if any) of the personal care products must remain sealed.

Hair Care/ Wig

The one-time sealing packaging (if any) of the hair care products must remain sealed.

Skin Care/ Body Care/ Essential Oil

The one-time sealing packaging (if any) of the products must remain sealed

Cosmetics/ Perfume/ Beauty Tools

The one-time sealing packaging (if any) of the products must remain sealed

Digital Products/ Home Appliances (Excluding cameras and large home appliances)

1. The internet access permit is not damaged (destroyed).

2. There is no water damage.

Digital Camera/SLR Camera/Camera

The shutter of SLR cameras are not pressed more than 20 times.

Large Home Appliances

1. LCD TV and air conditioner: has not been installed to the wall. Simple debugging is allowed.

2. Washing machine: has not been used with water.

Models/ Anime Products/ Anime-Related Peripherals/ Cosplay Products/ Board Games

The tapes and plastic seals (if any) on products like models, figures, soldier figures, BJD cannot be removed.

Electronic Components

1. No welding operation.

2. The integrated circuits have never been installed on any IC base.

3. The one-time sealing packaging of consumables like thermal silicon grease/thermal paste, electronic glue/ encapsulating glue/ sealant/ adhesive, conductive glue, and conductive ink must remain sealed.

Level II Category “Game Software” under Level I Category "Video Game/ Accessories/ Games/ Game Guide "

The one-time sealing packaging (if any) of the products must remain sealed

Pet Foods, Health Products, and Drugs under Level I Category "Pets/Pet Foods and Supplies"

The one-time sealing packaging (if any) of the products must remain sealed

Books/ Magazines

1. The one-time sealing packaging (if any) of the products must remain sealed

2. There are no traces of folding, water stains, stains, ink, and traces left by reading on the product.

Level II Category "Animal Health Products/Veterinary Drugs" under Level I Category "Ranching/ Farm Products"

The one-time sealing packaging (if any) of the products must remain sealed

The one-time sealing packaging (if any) of the products like food (including supplements), cosmetics, medical devices, contraceptives, personal care supplies, adult supplies, baby diapers, books, and audio-visual products must remain sealed.

“Sealed” refers to: The seals or the plastic wrap on the packaging of the product applied by the manufacturers.