Insurance purchase instructions

Are you still worried about not receiving your package?

Are you still worried about your package being seized by customs?

Are you still worried about various uncontrollable factors in international transportation?

In order to solve users' "worries" and protect users' rights and interests, DragonDirect provides DragonDirect Insurance to provide you with more secure package transportation services.

 

DragonDirect Insurance covers the following 3 types of insurance:

1. Delay insurance

If the delivery time of your package exceeds 30 or 40 days (starting from the package delivery date, different routes have different timeliness standards), we will compensate you for 20% of the freight.

2. Customs fastener insurance

If your package is detained by customs, we will compensate you based on the condition of the package and the compensation standard.

3. Loss/damage insurance

If your package is lost or damaged, we will compensate you based on the condition of the package and the compensation standard.


Insurance purchase scope:

If the specific country of destination supports the purchase of insurance and the insurance coverage for each route, please check directly through the freight estimate link:

https://www.dragondirect.com/index/page/estimate.html

 

The final interpretation right of the above content belongs to DragonDirect platform, thank you for your understanding.